Contact & support
Need help with lessons, payments or your account? Send us a message below.
Common questions
Choose a topic for quick answers.
Choose a learning area and subject in Find a Teacher. Compare profiles, prices and available times.
Academic and Islamic tuition offers one-to-one hourly or monthly lessons. Courses follow a structured programme, individually or in a group. Group capacity is shown on each course.
Use this form or Help & Support in your dashboard. Include a booking or payment reference where relevant.
Teacher profiles show current class prices. You can view supported local currencies, while checkout clearly confirms the final amount and available payment method before you pay.
Refund eligibility depends on the booking type and cancellation time. Check the Refund & Cancellation policy for the applicable terms.
Your dashboard keeps your booking and payment records together. Approved refunds are returned through the original payment route where supported.
Yes. Teachers can maintain their profile, teaching setup, native pricing currency and availability from the teacher dashboard. Public visibility begins only after approval.
Academic teachers may offer hourly and monthly one-to-one tuition. Islamic teachers offer monthly one-to-one tuition. Course instructors may offer monthly one-to-one tuition and submit group courses for review and publication.
Your dashboard shows your pricing, earnings, payout eligibility and currency details. Check Earnings & Payouts for your current balance and available withdrawal options.
Use the available reporting tools or select Safety or safeguarding concern on the contact form. If someone is in immediate danger, contact the relevant local emergency service first.
No. Recordings are private by default and access is limited to authorized participants or reviewers according to consent and retention controls.
No. Keep class-related communication on Skill Hub LMS and do not share home addresses, private social accounts or unnecessary personal contact details.
Learn & communicate safely
Keep messages here
Keep class conversations connected to your Skill Hub account.
Report concerns
Use reporting tools or select a safety concern in the form.
Protect personal details
Avoid sharing home addresses, private social accounts or unnecessary contact details.
Pay through Skill Hub
Keep payments linked to your booking and platform records.