Accurate profile and verification
Provide truthful identity, qualification and teaching information. Keep your profile, subjects, pricing currency and availability current, and notify Skill Hub LMS when material information changes.
Bookings and attendance
Honor confirmed bookings, arrive prepared and on time, record attendance accurately and use the platform’s rescheduling and cancellation processes.
Learner welfare and communication
Maintain professional boundaries, protect learner information, keep learning communication on Skill Hub LMS and report safeguarding concerns promptly.
Payments and platform records
Do not request off-platform payment. Earnings, fees, refunds and payout eligibility follow the amounts and status recorded in Skill Hub LMS.
This policy is a plain-English summary provided by the platform. Where a translated version differs, the English text applies.